Terms of Service

Last updated: October 29, 2025

Welcome to Crafiq! Please read these Terms of Service ("Terms") carefully before using the Crafiq website, application, and services (collectively, the "Service") operated by Crafiq ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

Our Privacy Policy, which explains how we collect, use, and protect your personal data, is incorporated by reference into these Terms. Please review it carefully here.

1. Definitions

  • Service: The Crafiq website, applications, and related services for generating and managing AI-generated content.
  • User: Anyone who accesses or uses the Service.
  • Account: A registered User profile required to access certain features of the Service.
  • Input: Any text, images, audio, or other media uploaded or provided by a User to the Service for processing.
  • Output: Any images, 3D models, text, or other media generated by the Service based on User Input using AI models.
  • Content: Collectively refers to Input and Output.
  • Credits: Virtual units used to pay for the generation of Output within the Service.
  • Pack: A user-created collection or folder within the Service used to organize Content.

2. Eligibility

You must be at least 18 years old to create an Account and use the Service. By creating an Account and using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3. Accounts

  • Registration: To access certain features, including generating Output, you must register for an Account. You may be able to register using your email address or through third-party services like Google or Microsoft. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • Security: You are responsible for safeguarding your Account password and any other credentials used to access the Service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account at contact@crafiq.ai. You are responsible for all activities that occur under your Account, whether or not you know about them.

4. Description of Service

The Service allows Users to provide Input and utilize various third-party artificial intelligence models (e.g., from providers like OpenAI, Google, Replicate) via our platform to generate Output. Users can organize their generated Output and uploaded Input into Packs, manage privacy settings for these Packs, and download their Content.

5. Payments, Subscriptions, and Credits

  • Fees: Certain features of the Service require payment, either through a recurring subscription ("Subscription") or the purchase of one-time Credits ("Credit Purchase"). All applicable fees will be presented to you before you complete a purchase.
  • Payment Processing: We use Stripe, Inc. ("Stripe") as our third-party payment processor. By making payments through the Service, you agree to provide accurate payment information and authorize us (through Stripe) to charge your chosen payment method for the fees incurred. Your use of Stripe is subject to Stripe's own terms and conditions.
  • Subscriptions: If you purchase a Subscription, it will automatically renew at the end of each subscription period (e.g., monthly) at the then-current price, unless cancelled by you before the renewal date. You authorize us to charge your payment method for renewal fees. You can manage or cancel your Subscription through your Subscription settings in your Account.
  • Credits:
    • Credits are required to generate Output. Different generation tasks may consume different amounts of Credits.
    • Subscription Credits: Credits included with a Subscription are typically allocated monthly (or per billing cycle) and expire at the end of that cycle. Unused Subscription Credits do not roll over to the next period.
    • Purchased Credits: Credits obtained via a one-time Credit Purchase do expire after 24 months. These Credits will only be consumed after any available Subscription Credits for the current cycle have been used.
    • Termination/Cancellation: Upon cancellation of a Subscription or termination of your Account, any remaining Subscription Credits will be forfeited. Purchased Credits associated with the Account will also be forfeited upon Account termination. Credits are non-transferable and have no cash value.
  • Refunds & Right of Withdrawal (EU Consumers):
    • If you are a consumer based in the European Union, you have a legal right to withdraw from your Subscription or Credit Purchase within 14 days of the purchase date without giving any reason (the "Cooling-Off Period"). To exercise this right, please contact us at contact@crafiq.ai. If you exercise this right for a Subscription, we will provide a pro-rata refund for the unused portion of the Subscription period. If you exercise this right for a Credit Purchase and have not used any of the purchased Credits, we will provide a full refund. If you have used some Credits, we may provide a partial refund corresponding to the unused Credits.
    • Outside of the statutory Cooling-Off Period for EU consumers, all payments are generally non-refundable unless required by applicable law. If you believe you are entitled to a refund under law, please contact us at contact@crafiq.ai.

6. Content Ownership and Licenses

  • Your Input: You retain ownership of any intellectual property rights that you hold in your Input. By uploading or providing Input to the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify (e.g., for technical purposes like formatting), communicate, publish, publicly perform, publicly display, and distribute such Input solely for the purposes of operating, providing, improving (as specified below), and developing the Service, and enabling the generation of Output as requested by you.
  • Your Output: As between you and Crafiq, you own the Output generated by you using the Service, to the extent permitted by applicable law and subject to the terms of the underlying third-party AI model providers. You acknowledge that AI-generated content may not always be protectable under copyright law, depending on the jurisdiction and the level of human creative input involved. You are solely responsible for ensuring your use of Output complies with applicable laws and does not infringe on any third-party rights.
  • License Grant Back to Us (Output): You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, display, and provide access to your Output through the Service as directed by your privacy settings (e.g., generated Output can be set to "private" or "public").
  • Use for Service Improvement: If you set your generated Output to "public," you grant us the right to use that Output (potentially in an anonymized or aggregated form) to improve and train the AI models and the Service itself. Uploaded files are not used for training beyond the immediate generation request.
  • Crafiq Content License: If you set an Output or a Pack and its contained Content to "public," you grant the licenses below. Please note that setting Content to "public" is irreversible. Even if you later switch a Pack back to "private," the Content within it that was previously made public will remain public and accessible to other Users. You grant:
    • Us the right to publicly display, modify, perform, distribute, and make that Content available to other Users of the Service.
    • Each User of the Service a worldwide, non-exclusive, royalty-free, perpetual license to access, view, download, copy, modify, adapt, distribute, and otherwise use the public Content, including for commercial purposes, without attribution to you or us, subject to the following restrictions:
      • Users may not sell or distribute the public Content on a standalone basis (i.e., substantially in its original form without adding creative value).
      • Users may not use the public Content in any way that is unlawful, deceptive, misleading, defamatory, immoral, or infringing upon the rights of others.
      • If the public Content contains recognizable trademarks, logos, or brands, Users may not use it for commercial purposes related to those trademarks without appropriate permissions from the rights holder.
  • Responsibility: You are solely responsible for your Content and ensuring you have the necessary rights to provide Input and use Output as described herein.

7. Third-Party AI Services

The Service utilizes AI models provided by third parties (e.g., OpenAI, Google, Replicate). Your use of the Service, including the Input you provide and the Output you receive, is also subject to the applicable terms of service and policies of these third-party providers. We are not responsible for the practices, content, or outputs of these third-party AI services. Ownership and use rights related to Output may be further governed by the terms of the specific AI model provider used for generation.

8. User Conduct

You agree not to use the Service to:

  • Upload, generate, or share any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Upload, generate, or share any Content that infringes any patent, trademark, trade secret, copyright, right of publicity, right of privacy, or other proprietary right of any party.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Engage in any activity that interferes with or disrupts the Service (or the servers and networks which are connected to the Service).
  • Attempt to gain unauthorized access to the Service, other Accounts, computer systems, or networks connected to the Service, through password mining or any other means.
  • Use any data mining, robots, scraping, or similar data gathering or extraction methods in connection with the Service. You may not access the Service through automated means unless specifically permitted by us.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying components of the Service or the AI models used (except to the extent such restrictions are prohibited by applicable law).
  • Violate any applicable local, state, national, or international law.

9. Content Moderation

We reserve the right, but have no obligation, to monitor, review, screen, or remove Content posted or generated via the Service at any time and for any reason, without notice, particularly if we believe it violates these Terms or applicable law. We are not responsible for any failure or delay in removing such Content.

10. Intellectual Property

  • Our IP: The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Crafiq and its licensors. The Service is protected by copyright, trademark, and other laws of both Germany and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
  • Copyright Complaints (DMCA/Equivalent): We respect the intellectual property rights of others. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify our copyright agent as set forth in the Digital Millennium Copyright Act (DMCA) or equivalent applicable laws in your jurisdiction. Please provide the following information in writing to contact@crafiq.ai:
    • An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
    • Identification of the copyrighted work that you claim has been infringed;
    • Identification of the material that is claimed to be infringing and where it is located on the Service;
    • Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and e-mail address;
    • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
    • A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

11. Disclaimers

  • THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
  • WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
  • AI Output Disclaimer: AI-GENERATED OUTPUT IS PRODUCED BY COMPLEX SYSTEMS AND MAY BE INACCURATE, INCOMPLETE, BIASED, UNEXPECTED, OR OFFENSIVE. IT MAY NOT REFLECT REAL FACTS OR REPRESENT OUR VIEWS. YOU MUST EVALUATE THE ACCURACY AND APPROPRIATENESS OF ANY OUTPUT FOR YOUR USE CASE. DO NOT RELY ON OUTPUT AS A SOLE SOURCE OF TRUTH, FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.
  • Use Responsibility Disclaimer: WE PROVIDE THE TOOLS FOR CONTENT GENERATION. YOU ARE SOLELY RESPONSIBLE FOR THE FINAL USE OF ANY OUTPUT GENERATED THROUGH THE SERVICE AND FOR ENSURING SUCH USE COMPLIES WITH ALL APPLICABLE LAWS AND DOES NOT INFRINGE ANY THIRD-PARTY RIGHTS.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRAFIQ, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF ONE HUNDRED EUROS (€100) OR THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE PAST TWELVE (12) MONTHS.

NOTE: SOME JURISDICTIONS (LIKE GERMANY) DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INTENTIONAL MISCONDUCT, GROSS NEGLIGENCE, OR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU WHERE PROHIBITED BY LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless Crafiq and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your Account and password; b) a breach of these Terms, or c) Content posted on the Service, including any claim that your Content infringes or violates third-party rights.

14. Term and Termination

  • Term: These Terms commence on the date you first accept them and remain in effect until terminated.
  • Termination by You: You may terminate these Terms at any time by closing your Account and discontinuing use of the Service.
  • Termination by Us: We may suspend or terminate your Account and access to the Service immediately, without prior notice or liability, if you breach the Terms, or for any other reason, including inactivity or legal requirement, at our sole discretion.
  • Effect of Termination: Upon termination, your right to use the Service will immediately cease. If you terminate your Account, we will delete or anonymize your Content according to our standard procedures and as described in our Privacy Policy. Your publicly shared Content remains available in an anonymized form. Content that other Users have lawfully copied or integrated into their own Packs or use prior to termination may remain accessible to those Users. Termination does not relieve you of any obligation to pay outstanding fees. Sections concerning ownership, licenses granted back to us (especially for public content and service improvement), disclaimers, limitations of liability, indemnification, governing law, and dispute resolution shall survive termination.
  • Data Retention: Uploaded Input and generated Output that are not organized into a Pack may be automatically deleted from our systems after a longer period of inactivity or storage duration, as detailed in our data retention policies (which may be outlined further in the Privacy Policy). We are not liable for any loss of data resulting from such deletion.

15. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions.

  • EU Consumer Information: The European Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 (Regulation (EU) 2024/3228). For information on consumer redress and out‑of‑court dispute resolution bodies in your country, see:

    We are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration board.

  • Jurisdiction: Unless otherwise required by mandatory consumer law in your jurisdiction, any legal action or proceeding arising under these Terms will be brought exclusively in the courts located at our place of residence in Germany. Consumers may also bring claims in their country of residence where required by applicable law.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

17. Miscellaneous

  • Entire Agreement: These Terms (including the Privacy Policy) constitute the entire agreement between you and us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
  • No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
  • Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. We may freely assign or transfer these Terms without restriction.
  • Notices: Any notices or other communications provided by us under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Service. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

18. Contact Us

If you have any questions about these Terms, please contact us at: contact@crafiq.ai